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Requester
Subject
Description
Type
...
Issue/Defect
Question
Installation/Configuration
Licensing
Services
Feature Request
Account-Management
Other
Consultancy/Modeling Support
Severity
...
Low
Medium
High
Critical
Document Automation Product
...
ACGS
Content Auditor
Content Viewer
Content Management System (CMS)
Contract Manager (PCS)
CRM Connector
Experlogix Smart Flows
Forms Lifecycle Workbench (FLW)
Healthcare Rater
My Xpertdoc
Portal 2
Portal 3
Portal Client
Template Builder
Template Designer 11
Template Designer 12
Workflow Solution
Xperido
OTHER
Unknown
Product Area
...
Product Sub Area
...
e-Con Product
...
e-Con CPQ
Product Version
Customer Incident ID #
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